Customer Testimonials
The men there were so nice. They treated me like family. The mechanic was right on point...replaced my battery and I was on my way!! THANKS!
We got amazing help from Paul and the whole sales team on the purchase of our new 2026 Explorer!
I am always denied for loans and vehicles....except with Walterboro Ford and Patrick Mykel. The process was super simple, quick, and most of all, encouraging! I recommend checking out Walterboro Ford because I am now the proud owner for a 2024 Jeep Grand Cherokee Laredo! Thank yall so much!
Everyone there was so sweet and helpful!! Definitely recommend going and asking for AK!!
Great Dealer very professional no complaints
My husband & I went to look at & test drive a Chrysler Pacifica and had a wonderful experience. AK, Paul & the finance department were absolutely wonderful.
They are absolutely wonderful people. Sales , service and parts. They all are amazing
I had an amazing experience at Walterboro Ford! Patrick was absolutely wonderful and made the entire process quick, easy, and stress-free. I was in and out and drove away in the pickup truck I wanted! A special thank you to Ryan for going above and beyond to help me secure a better payment plan and resolve an issue I had. Both Patrick and Ryan provided outstanding customer service and made sure I was taken care of. I highly recommend Walterboro Ford to anyone looking for a vehicle. Thank you both for making my car-buying experience such a positive one!
I was stuck in a real jam, battery died at gas station, they arranged a Tow man , got me in 20 minutes, back to the ford dealer30 minutes later, found out my battery had died, only 2 years old. They replaced with. New one at closing time, I was back on the road
Very great service experience. I was in and out within an hour for a service interval. Very pleased.
Great service as always would not have anyone else to work on my 2016 f150 and the service staff is the best.
This is not about one person, this is about an organization that really puts their customers first!
When my vehicle was struck by lightning, this team went to work and and repaired and replaced all the components damaged by the lightning. Thank you for all your hard work
I would like to update and add to my review.
Yes they did a great job with my van, no question. What happend after the repair I need to address. My van was insured by State Farm. When the repairs were complete Walterboro Ford sent State Farm the repair invoice. State farm ... Read More Google - Oct 19, 2026
The wait time didn’t take that long and it was actually pretty quick
Had an oil change appointment for 11:30am they didn't get started until 12:30pm and I didn't get my truck back until 1:45pm and there was oil on my center console. No plastic was put over my seats and no paper floor mat
The customer service and atmosphere is amazing as always. I've been going to this dealership for the past 2 years now and employees always been friendly and helpful.
We were traveling on our RV and had a problem with our truck. Called Waterford and Charlie worked us in and got is back on the road. Great service
The customer service here is wonderful! Especially Chris in the Service Department. Ask for him if you need anything he’ll get you to the right spot!
AK was the best!! Highly recommend had the best experience!
Staff was very professional, polite, and accommodating. A.K. Is a definite asset to the company. Overall it was a pleasure to purchase a vehicle from Walterboro Ford.
Always a great experience with helpful, honest responses to what I need.
Easy
Great service 😀
My salesman, Paul was helpful, honest, and easy to work with. He answered all my questions and never made me feel pressured to buy. He was professional patient and knowledgeable. He went above and beyond to answer all my questions and make sure I felt comfortable.
Well what can I say. Hmm 🤔 first after a long hard thought process. About buying a newer truck I went to Walterboro ford met up with AK , Patrick , and team there. We Explained what we wanted and what I was looking for. 2500 4x4 after looking at options . We picked a truck 2023 Ram 2500 4x4 Mint We traded in our 1 owner truck decent not perfect with only 71k on it. My plan was to get something with equity built in you can’t always do that but we did this time and we negotiated on a couple things. And I never buy ... Read More Google - Sep 27, 2026
We appreciate everything AK did for us wanna really enjoyable buy a vehicle they got the vehicle from somewhere else and bent over backwards to get it here for us. Couldn’t be happier.
Patrick was so helpful.. From the beginning to shaking a hand on the sale to pickup purchased truck it was a great positive experience. His honesty and helpfulness shone throughout the process!! Highly recommend Walterboro Ford and Patrick!! The whole staff is very helpful/consumer friendly!!!
Service dept has always treated me good. This time was no exception,
Great Dealership to work with. AK, absolutely a top shelf salesman, he helped me purchased a Bronco Badlands the process was quick and easy I didn't have to sit for hours the team I was working with was straight forward they went above and beyond. Necessary warranty and vehicle protection was explained, if rebates and lower interest rates were out there, they found them and applied it to the loan for lower monthly payments. I highly recommend Walterboro Ford and will definitely be a repeat customer.
A.K was helpful and very efficient. Ask for him 👍🏾
The Service Department was very helpful and took the time to explain what work had been done to my truck. Thanks.
Fantastic staff and exceptional service department! I recommend all my friends and family to come here, the staff especially in the service department (as I spent most of my time there with them) is very understanding and compassionate about what they do and where they work! They make me feel as if im hanging out with my friends, even when I get something as simple as an oil change! A fantastic company and a fantastic brand!
We had a great experience at Walterboro Ford\! Mr\. AK Kearney and Mr\. Ryan Tidwell were amazing throughout the entire process\. They were professional, friendly, patient, and very helpful\. They made purchasing our new Ford Explorer a smooth and stress\-free experience and made sure we were taken care of from beginning to end\. We truly appreciate everything they did for us and the excellent customer service we received\. We are very happy with our new Explorer and would definitely recommend Walterboro Ford, especially Mr\. AK and Mr\. Ryan\! ⭐️⭐️⭐️⭐️⭐️
Very helpful and understanding staff. Definitely a great company to do business with
Work was done in a timely manner and Chris Carter managed to save me money by using a different tire. Much appreciated.
It was a pleasure doing business with them, no junk fees, reasonable documents fees, very good price for the car fair deal on the trade in , no high pressure sales drama. Everyone was professional and courteous. Drove up from North Florida to make the deal saved 1000s. It’s the way car shopping should be done. Patrick and Dusten did a super job. I highly recommend Walterboro Ford you won’t be disappointed.
I just purchased a new maverick lariat. AK was friendly, knowledgeable, and honest. He helped me with all my vehicle questions. The whole team helped make the sale and financing that were as close to my budget as possible. The sales room looks much more professional and everyone I came in contact with was attentive. They appeared to take pride in their jobs. I would highly recommend buying a vehicle from them
Patrick was a great person and very intelligent. I loved the service and thank you for your time. Mr. Kendrick Williams
AK pinch hit for Floyd on the delivery, did a FANTASTIC job taking care of me! Much appreciated!
We were looking for a quality truck at a reasonable price online & came across Walterboro Ford. They had what we were looking for at much better prices than everyone else online, so we made the trip from Lexington to Walterboro. Pulled into the lot, started looking, and met Patrick Mykel (our sales representative). Very professional guy, knowledgeable of his inventory, and he made the process simple & relatively quick. Within just 2 hours we had made our selection & Patrick had us on our way home in the new truck! If you're in the market for a vehicle, these ... Read More Google - Sep 7, 2026
A.K was great and pleasant to work with. I would highly recommend everyone to come see him 😁
AK was very helpful. The service was extremely excellent I would definitely recommend Walterboro Ford. They treated us like family. Thank you Walterboro Ford.
Great experience,very helpful friendly staff.Got me the best trade in value for my vehicle.ask for Ak,got me the Suv I wanted
Poor communicators. I test drove a Bronco and was in discussions with them but then while I was waiting for them to call me back, I didn’t hear anything for a week. Finally heard back, told them I needed a few days as I had some work deadlines I needed to handle, left message earlier this week and no call back. It’s literally the opposite of every other dealer I’ve talked to who call back constantly. I really like the vehicle and was a serious buyer but have decided to take my business elsewhere.
Advertises ev charging but no access outside operating hours which really sucked because this town is light on chargers and the main ones at Walmart are mostly broken
We are having an extremely bad experience with this dealership. They have illegally sold a truck without a seatbelt, which they refuse to repair. There has been many issues here. No calls back. No customer service at all. So disappointed in this place. I don’t recommend it.
Liars, sold me a car with body damage they knew about and the salesman covered it up in the video he sent to me. After asking about it I was told "it's a used car". That doesn't even make any sense. They give people in the car business a bad name. Don't trust these guys
Also, the reply is fake, they don't really care about screwing anyone over. I had reviewed them about a year ago when this happened and they found a way to delete it. They commented this same generic response and ... Read More Google - Jul 11, 2026
I was told it would be 95 to 105 for oil change. They charged me 160.00. Makes it hard to trust them after that. Update. They have reached out to me and made it right. Their was computer glitch.
I do not appreciate solicitation from any damn body at 7:00 a.m.. get it together people. By the way the service that I get from walterboro Ford is phenomenal. The computer texting me at 7:00 a.m. is not.
I am quite disappointed in the answer I was given on my transmission! Telling me that my vehicle "needs to warm up before driving it" that is ridiculous. I will not choose to use this Ford company to service my vehicle.
Just because I am a woman, I feel this 'tech' did not do what should have been done, Fix my vehicle. Guess he thought I'm an idiot and expects me to keep driving it as is🤦🏼♀️
Warm it up before driving, A NEW VEHICLE, is ridiculous!
The 1 star goes to the nice young lady at the ... Read More Google - May 9, 2026
Would not recommend a vehicle purchase here- buy elsewhere
Worst place to get your car service
First and foremost, Nikki Pope is an excellent salesperson. She respected my wishes of not being upsold and was very upfront about what she knew of the vehicle. I flew in from out of state as we found the vehicle on the Carfax website & the dealership picked me up in Charleston. Tim was a great driver and host. But make sure you do your homework. The 3 yr / 3000 mile warranty they offer is useless to us as we would have to drive the car all the way back to SC if there was a problem. How do you drive a ... Read More DealerRater - Feb 25, 2026
Contacted the Sales Manager listed on the website. The number was some scam for a medical alert. Called another number to report it and speak to a sales manager. I was connected to Ryan who provided a pricing sheet for an F150. I asked for the interest rates to match the column and was told they were working on it. It's been 3 days and I have not heard back. I get the impression they were trying to sell me on a payment rather than discuss the actual math.
If you are selling your car, be mindful their buyer will lie to you from the moment he sees you until the moment you leave. I had the worst experience I ever had selling a vehicle to someone. Way to lose a customer for life.
No longer a good place to buy from. Price changing online and terrible customer service.
Pierce was so very nice and pleasant to deal with. Dutch was easy going and explained everything so well. Great dealership to do business with. Highly recommended
Pierce was very easy to work with. He made the entire experience easy and comfortable. He answered every question we asked and helped us become familiar with the controls.
There were a few hiccups at first , but the team at Walterboro Ford made it right. Thanks Ryan, Ryan, and Pierce
Ryan did a great job with us and gave us his full attention. Thank you to Ryan and your finance dept.
Found saleman very helpful and there professionalism of what I was looking for, and having several options to choose from. I felt very satisfied with our transaction.
Ryan Lewis was the absolute best salesman! Very polite, knowledgeable and professional during the entire process. Made a stressful situation into the easiest deal. We will be buying from Walterboro Ford again!
Definitely wasnt happy with the service! Asked them to look at my oil pressure sensor they said they didn't have time even tho I was on schedule for an oil change then double charged me ! Priced me at 51.65 the turn around and charged me 101.36! Definitely wont be doing business with them again ! Rather go to Another Ford Dealership
If you’re looking at a car from here over the internet, make sure you go there to look at it in person. If not, they’ll tell you there’s no damage then when it shows up with damage tell you that it’s a used car and should have come to look at it. Not trustworthy.
Excellent service, really great deal and sales (Pierce) wasn’t pushy and actually took time to get us set with our needs. Relaxed, yet professional, environment. Overall pleasant transaction, thank you!
Highly recommend this dealership, easy to work with and Scott(sales) was a wonderful salesman and very transparent about the vehicle I purchased …
Bought a nice truck but am definitely going to go to some other Ford dealer in the future
I hate buying cars, but Ryan made this process as easy and quick as possible!
Very helpful and helpful and patient. Made sure we understood everything correctly. I would return to dealership again.
Easy buying, great service salesman Ryan Lewis was great , and did everything to make the process easy
Mr. Gerard Perminter , you Sir made my dealership experience, cooler than the outer side of the pillow. Your desire to ensure that we get the vehicle we want and in our budget is second to none. Your professionalism and expertise spot on. My family and I thank you all is well. Thanks
When you think about the saying "team work makes the dream work", the team at Walterboro Ford is the go to. The team worked overtime and after hours to make sure my wife and I were satisfied. I pray nothing but blessings over each one of them that help us out with our purchase.
I paid $1100 for tires the end of February. Had to put air in 1 tire every 2 weeks bc the valve was messed up. So when I finally got back to town I had to go to Mavis(great place) to get it replaced. They couldn't calibrate my tire afterwards, so I went to walterboro ford. I was immediately dismissed by the man at the service desk. Automatically he said we can do it Monday we are all booked up. To calibrate a tire only takes 2 mins if that long. This is a horrible place for customer service. This is my 2... Read More Google - Jul 12, 2025
Ryan at Walterboro was a pleasure to work with! He’s so personable and made our experience really enjoyable! He even stayed past closing time to make sure we had everything we needed for my new car!! He worked with us to get a great deal and car of my dreams.
Had one of the best experiences when it came to buying a new vehicle. All of the personnel at walterboro Ford are very helpful and informed. Mr. Ryan Lewis the are sales professional was extremely helpful in all of the transactions. Come see him. He'll treat you right
A great experience. I bought a used F150 from Ryan Lewis. He was very courteous and helpful and got me out of there quickly. I'd go back.
Went in because they were the only dealership around with a Ranger Raptor, was t the color I wanted but after talking with Pierce I bought the one they had. He was easy to work with, I highly recommend him and Walterboro Ford
Pierce made the car buying experience way more fun than usual, will definitely come back
Pierce was a incredibly knowledgeable salesman, funny little guy too. made the entire process easy.
Mr Ryan Lewis sales rep was excellent. No pressure. Mr Addison took excellent care paper work. I would recommend.
Buying a vehicle at Walterboro Ford was a great experience. All personal were kind and answered all questions professionally. I highly recommend any to buy the vehicle of there choice there. (No pressure added)
Been dealing with this dealership for several years and they have always been very professional.
My ford truck broke down on 95 at the exit were this Ford was. I want to warn everyone to stay far away from this ford. Adam the manager called me stating they found metal on my high pressure fuel sensor and that we needed $16,000 worth of work due to fuel system needing to be replaced. I was called 2 more times after this call and I was told they found metal shaving in other places. The 4th call I got Adam had one of his service counter people call and state that the fuel system didnt need replacing and the new ... Read More Google - Jun 6, 2025
I recently had the pleasure of working with Lyndsey, and I truly can’t say enough good things about her. From the very beginning, she was friendly, attentive, and incredibly helpful. She went above and beyond every step of the way. Her communication was excellent, and she made me feel supported and confident in my decision. She made the entire experience a positive one, and I’m so grateful for her help!
Tried to schedule a service appointment but they would not allow me.
The entire process was handled proficiently. Ryan was attentive and helpful. The dealership provided an accurate out the door price and followed through without any extraneous costs. Ryan was friendly and professional while representing the dealership with high integrity. I would recommend Ryan and this dealership.